Return & Refund Policy

Return and Refund Policy - Ansari Hub

At Ansari Hub, customer satisfaction is our top priority. We understand that sometimes things don’t work out as expected, which is why we’ve created a simple Return and Refund Policy for your convenience. Please read the policy below to ensure a smooth experience when shopping with us.

1. Returns

  • Eligibility for Returns: You can return your purchase within 7 days from the date of delivery if the item is damaged, defective, or not as described. Custom or personalized items are non-returnable unless defective.

  • Condition of Items: All returned items must be in their original condition, unused, and with the original packaging. Any item that is altered or damaged due to customer handling will not be accepted for return.

  • How to Return: To initiate a return, please contact our customer service team at ansarihuboffical@gmail.com or call us at 03704850103 with your order details and reason for return. Our team will guide you through the process.

2. Refunds

  • Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 7-10 business days.

  • Refund Method: Refunds will be issued through the same payment method used at the time of purchase. If you paid via credit card, the refund will be credited to the same card.

  • Shipping Costs: The original shipping fees are non-refundable. If the return is due to a defect or error on our part, we will cover the return shipping costs.

3. Exchange Policy

  • Eligibility for Exchange: You may exchange an item for a different size, color, or style within 7 days of receiving the product. The item must be in its original condition and packaging.

  • How to Exchange: To initiate an exchange, please contact our customer service team at ansarihuboffical@gmail.com or call us at 03704850103 with your order number and details of the product you'd like to exchange.

4. Non-Returnable Items

Certain items are non-returnable or non-refundable, including:

  • Custom or personalized jewellery
  • Sale or discounted items

5. Contact Us

If you have any questions regarding our Return and Refund Policy, please don’t hesitate to contact us at:

Email: ansarihuboffical@gmail.com
Phone: 03704850103
Address: Writers Colony, Masoom Shah Road, Multan 66000, Punjab, Pakistan