Shipping Policy
Shipping Policy - Ansari Hub
At Ansari Hub, we strive to provide timely and efficient shipping to ensure your jewellery products reach you in perfect condition. Please read the following shipping policy to understand our shipping process, delivery times, and associated costs.
1. Shipping Locations
- We currently offer shipping within Pakistan. Unfortunately, we do not ship internationally at the moment.
- For international orders, please check back later or contact us for further assistance.
2. Shipping Methods
- Standard Shipping: We offer standard shipping for most orders. Delivery times typically range from 3 to 7 business days depending on your location within Pakistan.
- Express Shipping: If you need your order sooner, we also offer express shipping. Delivery times for express shipping are typically 1 to 3 business days.
Note: Delivery times are estimates and may vary based on carrier availability, location, and weather conditions.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and the size/weight of the items being shipped.
- Free Shipping: We occasionally offer promotions such as free shipping on orders over a certain value. Please check our website or promotional materials for current offers.
4. Order Processing
- All orders are processed within 2 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed the next business day.
- Once your order is processed and shipped, you will receive a tracking number to monitor the delivery status.
5. Shipping Confirmation
- After your order has been shipped, we will send you an email confirmation with a tracking number to help you track your shipment.
- If you do not receive the shipping confirmation within 5 business days after placing your order, please contact us at ansarihuboffical@gmail.com or call us at 03704850103.
6. Delivery Issues
- Delayed Deliveries: While we work with trusted delivery partners, we cannot guarantee exact delivery dates. Please allow extra time for deliveries, especially during peak seasons or weather disruptions.
- Lost or Damaged Items: If your order is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue. If necessary, we will offer a refund or replacement based on the situation.
7. Shipping Restrictions
- We are unable to ship to P.O. Boxes or international addresses at this time.
- Please ensure your shipping address is accurate. We are not responsible for delays or non-delivery due to incorrect address information provided by the customer.
8. Order Changes or Cancellations
- Once an order is processed, we may not be able to modify or cancel it. Please contact us immediately if you need to change or cancel your order, and we will do our best to accommodate your request before it is shipped.
9. Return Shipping
- If you need to return an item, please refer to our Return and Refund Policy for instructions on how to return items and the shipping process for returns.
- In cases of product defects or shipping errors, we will cover the cost of return shipping.
10. Contact Us
If you have any questions regarding our shipping policy or need assistance with your order, please feel free to contact us:
Email: ansarihuboffical@gmail.com
Phone: 03704850103
Address: Writers Colony, Masoom Shah Road, Multan 66000, Punjab, Pakistan